reacting to . Sumup Pos Customer Support. supplying small and nano organizations with a brand-new point-of-sale payments option called POS Lite
SumUp POS is one of the quickest and simplest ways of improving your business, with the added perk of little in the way of hoops to leap through. The UK-based mobile point of sale (mPOS) issue is currently popular with numerous organizations thanks to its other product or services, that include the Air Card Reader and the 3G Card Reader.
The former lets you utilize this natty little bit of tech by mating it with your smartphone in order to accept mPOS payments, which is handy throughout the coronavirus crisis. The latter enables you to process payments on the go utilizing mobile network connectivity. Another choice however, is this, the point of sale hardware, which can be partnered with the app to boost the selling power of your company.
Global payments fintech is reacting to the cost-of-living crisis by launching a new light-weight suite of point-of-sale (POS) solutions, which it says will develop “an entry-level POS product” for the tiniest independent services.
The brand-new service, called POS Lite, consists of a 13in splash-proof touchscreen and stand, card reader, and membership to SumUp’s software. Designed for nano-sized and small businesses, it will allow merchants to register card and money payments, arrange their product brochure, track revenues and more. It is based on the fintech’s existing POS Pro system but created to be more expense efficient; in current months, small businesses have actually been hit the hardest by increasing fuel costs, spiralling inflation and higher service rates.
has rather a great deal of appeal as it doesn’t bring a month-to-month expense. In the UK, where is headquartered, you get the simple option of one fee per transaction and with any type of card. Therefore, you get zero regular monthly expenses( opens in new tab) and just a 1.69% deal cost.
Adding additional weight to the potential of SumApp is the app and POS hardware( opens in new tab) combination that provides you a physical gadget for processing payments, which currently costs , 139 and consists of a Stand, Air Card reader and charging station. Sold on its own, the SumUp Air Card( opens in new tab) reader, which allows you to take payments in tandem with your mobile phone costs , 59 and if you want that with the accompanying cradle then it’s , 69.
The 3G card reader( opens in brand-new tab) is currently , 99 while the docking station, which lets you print receipts and keep your card reader charged is , 169 (though currently , 129 for a minimal time deal). All prices omit VAT.
In the US, there’s a counterpart, the SumUp Point of Sale, which states the business is powered by the app. Again, there are no month-to-month expenses and a 2.65% charge per transaction.
has actually developed the hardware for the POS Lite system entirely in house, drawing on feedback from small merchants to make the suite as user friendly as possible. The firm states it’s designed for organizations that need to take cashless payments however don’t need a completely fledged POS service right now, and it will cost merchants a one-time price of , 199.
Providing merchants the tools required to be effective
co-founder Marc-Alexander Christ comments: “SumUp has regularly delivered innovative innovation, which supports and serves the international little and nano business neighborhood. By expanding our point-of-sale services, continues to offer merchants with the tools they require to make a success of their service. Development is at our core, and is extremely happy to support over 4mn merchants around the globe.”
In a statement, SumUp continues: “Unlike what the market provides today, it’s ready to use straight away, comes with complimentary pre-installed software application, and [has] no subscription charges.”
has likewise revealed brand-new functions to POS Pro– its sophisticated POS product that lets merchants, particularly restaurants and bars, send numerous orders to the cooking area simultaneously. The brand-new functions will be readily available in the UK and Ireland, France, Spain and Germany. The London-based company supports more than 3.5 mn merchants in over 30 markets around the world and is doing its bit to use its success for good: has vowed to donate 1% of future net profits to environmental causes in the battle versus environment modification.
he SumUp POS terminal idea, and indeed the other items in the range, certainly makes a change from much of the other humdrum portions of hardware out there. There’s a stand, which in effect is a sustainably sourced and nicely styled little kit to hold a tablet.
There’s also the Air Card Reader, which will let you accept major debit and charge card, including contactless Chip & PIN, Apple Pay and Google Pay. You can also utilize the charging mentioning, which ensures your terminal is ready to address any provided time. In terms of functionality then the SumUp POS revolves around the supporting app, which if you activate the Item Brochure permits you to use it as a point of sale solution.
A POS system (point of sale system) is the hardware utilized to process payments and orders, along with the software running on those systems. ‘Point of sale’ refers to the time and place a client interacts with a merchant to acquire items or services.
Processing payments, POS systems– such as Point of Sale Lite– normally allow the merchant to take care of administrative tasks, like evaluating deal reports and handling their items and rates from one single platform.
” As quickly as I switched it on, whatever simply worked! We’ve all discovered it extremely intuitive to utilize. Thank you for making deals much safer and much easier.” Sumup Pos Customer Support
The Product Brochure lies at the heart of the system as it lets you create, manage and tailor all of the products and categories in your business. The functionality for that reason includes whatever required to detail your stock, such as pictures, prices and descriptions.
Establishing Point of Sale Lite could not be easier. Just follow these simple steps:
Does Sum Up have a POS? Sumup Pos Customer Support
Unbox the gadget
Link it to its mains cable
Turn it on using the power button below the logo
Follow the instructions to sign into your profile
If you do not have a profile yet, initially go to sumup.me using your computer, then log in
Now you have access to all the features– start by developing an item catalogue with all your items or gain access to your existing item brochure conserved in your profile
To take card payments, just include a product to your shopping cart and select the payment method “Card Reader”, then follow the instructions
Do I require a card reader to accept card payments with Point of Sale Lite?
Yes, you do need a SumUp card reader to accept card payments together with Point of Sale Lite.
Presently, Point of Sale Lite works with the SumUp Air card reader. If you don’t have an Air card reader yet, you can get it here. If you currently have an Air card reader, you can purchase the standalone Point of Sale Lite tablet here.
Can I connect Point of Sale Lite to my existing profile?
Yes, if you currently have a profile, merely log in with your credentials when turning on your POS Lite.
When visited, you have immediate access to your profile, your personal product catalogue, your sales history and business Account.
Point of Sale Lite works with invoice printers from Star Micronics and Epson that have the ability to interact over USB, Bluetooth or Wi-Fi. Please note that the Solo Printer can presently not be used with Point of Sale Lite.
Prior to you subscribe, you can sign up for a 30-day totally free trial on the Goodtill website. You’ll need to do this online and not through the app. The sign-up is quite quick and easy– it’s mainly about choosing a username and password and providing basic contact information.
Your account is developed right away, after which asks for more comprehensive company info and leads you to the Backoffice account (browser-based).
You will not be able to evaluate the POS app until you’ve included items, settings and primary details to your account. This could take a little while, because it’s unclear in the dashboard where to begin. The most easy to use POS apps on the marketplace tend to have a detailed guide to assist you begin rapidly, whereas SumUp Point of Sale just points you to an introduction video.
You are also encouraged to get in touch with one of their onboarding staff to help with setup and learn about the software application. If you ‘d rather get on with it on your own, there’s an assistance chat in Backoffice that can point you to the ideal guides in their (incomplete) POS resource area.
We tried to find answers to different inquiries without luck and got in touch with support through the messaging chat. In all cases, we were described an e-mail address because the assistance staff didn’t know the answer. This could be a concern when you simply wish to get started quickly, specifically as there are few explainers in the Backoffice user interface.
POS features
Rest assured: the Core POS module is a complete POS system by itself. If you operate in hospitality or retail, nevertheless, you will more than likely need the matching add-on modules too. Let’s take a look at what you’re getting.
Checkout alternatives: This becomes part of the Core POS module. The checkout screen in the app shows the product layout, categories (in different tabs) and a left-hand view of the existing, itemised bill. You’ll require to edit the item screen in the back workplace– this can not be performed in the app.
It provides you an option to accept payment over the phone, but you’ll need to handle this through your selected payment processors due to the fact that the till app only provides you the choice to register it as ‘Phone’. The exact same applies to tapping ‘Other’, ‘Gift Card/ Coupon’, ‘Account’ on the payment screen– there is no screen for going into a referral number, so you’ll require to have a system for tracking these yourself.
With an integrated card maker, the POS app will operate in conjunction with it for a smooth checkout. If integrated with payments, the POS app connects with the Air card reader and allows you to send out payment links or generate a QR code for the deal directly on the screen.
Invoices: The till app lets you send an email invoice after each sale or print a sales receipt through a linked printer. We’ve seen reports from users that the app instantly prints an invoice each time, even when you tap that it’s not needed, so you can’t actually save on invoice paper till this bug is repaired.
Stock library: With the Core POS module, you have fundamental item management capabilities. This includes stock levels, low stock alerts, supplier lists, bulk product import and a detailed products library.
Each product can be connected to a classification and have variations, characteristics (added layer of versions), modifiers, tags, SKUs, barrel rates, an image and more. After products are added to your account, you can include them to the till user interface through the somewhat clumsy ‘Selling Design’ in the back office.
If you sign up for Advanced Stock, you get advanced features like:
Multi-site assistance
Integrated and automated purchase orders
Delivery scheduling
Stock difference reports
Wastage reporting
Stock auditing
Customers and commitment: The Core POS module permits you to add customers with contact details to a list, divisible into customer groups. If you already have a spreadsheet of people, they can be submitted to the system to save time.
With the extra client loyalty module, you can run a points-based loyalty program through an app. This works in combination with the consumer directory.
Hospitality: The Hospitality module offers food-and-drink features like ingredient-tracking, menu, course and cover management with dishes, table plans with timers, customer tabs, divided costs and a connection with the cooking area.