reacting to . Sumup Pos Customer Service. offering nano and small organizations with a new point-of-sale payments option called POS Lite
SumUp POS is one of the quickest and most convenient methods of increasing your service, with the included benefit of little in the method of hoops to jump through. The UK-based mobile point of sale (mPOS) concern is currently popular with numerous services thanks to its other product or services, which include the Air Card Reader and the 3G Card Reader.
The former lets you use this natty little bit of tech by mating it with your mobile phone in order to accept mPOS payments, which is handy during the coronavirus crisis. The latter enables you to process payments on the go utilizing mobile network connectivity. Another choice nevertheless, is this, the point of sale hardware, which can be partnered with the app to intensify the selling power of your company.
International payments fintech is reacting to the cost-of-living crisis by releasing a brand-new lightweight suite of point-of-sale (POS) solutions, which it states will produce “an entry-level POS item” for the smallest independent organizations.
The new service, called POS Lite, includes a 13in splash-proof touchscreen and stand, card reader, and subscription to SumUp’s software. Developed for little and nano-sized services, it will permit merchants to register card and cash payments, organise their product brochure, track profits and more. It is based upon the fintech’s existing POS Pro system however designed to be more expense efficient; in recent months, small businesses have been struck the hardest by increasing fuel expenses, spiralling inflation and higher company rates.
has quite a lot of appeal as it doesn’t carry a regular monthly cost. In the UK, where is headquartered, you get the simple option of one fee per transaction and with any kind of card. Therefore, you get no monthly expenses( opens in new tab) and just a 1.69% deal cost.
Adding further weight to the potential of SumApp is the app and POS hardware( opens in brand-new tab) combination that offers you a physical gadget for processing payments, which presently costs �,� 139 and consists of a Stand, Air Card reader and charging station. Sold on its own, the SumUp Air Card( opens in brand-new tab) reader, which allows you to take payments in tandem with your smart device costs �,� 59 and if you desire that with the accompanying cradle then it’s �,� 69.
The 3G card reader( opens in new tab) is presently �,� 99 while the docking station, which lets you print receipts and keep your card reader charged is �,� 169 (though currently �,� 129 for a limited time offer). All prices omit VAT.
In the US, there’s a counterpart, the SumUp Point of Sale, which says the business is powered by the app. Again, there are no regular monthly costs and a 2.65% charge per deal.
has built the hardware for the POS Lite system totally in house, making use of feedback from little merchants to make the suite as user friendly as possible. The firm states it’s designed for organizations that require to take cashless payments but don’t need a completely fledged POS solution just yet, and it will cost merchants a one-time cost of �,� 199.
Providing merchants the tools needed to be successful
co-founder Marc-Alexander Christ comments: “SumUp has regularly delivered cutting-edge technology, which supports and serves the worldwide small and nano company neighborhood. By expanding our point-of-sale services, continues to offer merchants with the tools they need to make a success of their organization. Development is at our core, and is extremely proud to support over 4mn merchants around the world.”
In a declaration, SumUp continues: “Unlike what the market provides today, it’s ready to use straight away, comes with free pre-installed software, and [has] no subscription charges.”
has also revealed brand-new features to POS Pro– its sophisticated POS product that lets merchants, especially bars and dining establishments, send several orders to the kitchen area at the same time. The new functions will be offered in the UK and Ireland, France, Spain and Germany. The London-based company supports more than 3.5 mn merchants in over 30 markets worldwide and is doing its bit to utilize its success for good: has promised to donate 1% of future net incomes to environmental causes in the battle against climate change.
he SumUp POS terminal concept, and undoubtedly the other products in the range, definitely makes a modification from a lot of the other humdrum portions of hardware out there. There’s a stand, which in effect is a sustainably sourced and neatly styled little bit of package to hold a tablet.
There’s likewise the Air Card Reader, which will let you accept significant debit and credit cards, consisting of contactless Chip & PIN, Apple Pay and Google Pay. You can also utilize the charging stating, which guarantees your terminal is ready to go at any given time. In regards to functionality then the SumUp POS revolves around the supporting app, which if you activate the Item Catalogue permits you to utilize it as a point of sale option.
A POS system (point of sale system) is the hardware used to process orders and payments, in addition to the software operating on those systems. ‘Point of sale’ describes the time and place a consumer engages with a merchant to buy goods or services.
Besides processing payments, POS systems– such as Point of Sale Lite– typically allow the merchant to look after administrative jobs, like evaluating deal reports and handling their products and rates from one single platform.
” As soon as I switched it on, everything just worked! We have actually all found it very user-friendly to utilize. Thank you for making deals safer and simpler.” Sumup Pos Customer Service
The Product Brochure lies at the heart of the system as it lets you develop, manage and customize all of the items and classifications in your organization. The functionality for that reason consists of whatever required to detail your stock, such as costs, images and descriptions.
Establishing Point of Sale Lite couldn’t be easier. Just follow these easy actions:
Does Sum Up have a POS? Sumup Pos Customer Service
Unbox the device
Connect it to its mains cable
Turn it on using the power button below the logo
Follow the instructions to sign into your profile
If you don’t have a profile yet, first go to sumup.me utilizing your computer, then log in
Now you have access to all the functions– get started by creating an item catalogue with all your products or access your existing item catalogue conserved in your profile
To take card payments, simply include a product to your shopping cart and pick the payment method “Card Reader”, then follow the guidelines
Do I need a card reader to accept card payments with Point of Sale Lite?
Yes, you do require a SumUp card reader to accept card payments together with Point of Sale Lite.
Currently, Point of Sale Lite works with the SumUp Air card reader. You can get it here if you do not have an Air card reader yet. You can buy the standalone Point of Sale Lite tablet here if you already have an Air card reader.
Can I link Point of Sale Lite to my existing profile?
Yes, if you currently have a profile, just log in with your credentials when turning on your POS Lite.
Once visited, you have instant access to your profile, your individual item brochure, your sales history and the Business Account.
Point of Sale Lite works with invoice printers from Star Micronics and Epson that have the ability to communicate over USB, Bluetooth or Wi-Fi. Please keep in mind that the Solo Printer can currently not be utilized with Point of Sale Lite.
Prior to you subscribe, you can register for a 30-day totally free trial on the Goodtill website. You’ll require to do this online and not through the app. The sign-up is easy and quite quick– it’s generally about picking a username and password and supplying basic contact information.
Your account is produced right away, after which asks for more comprehensive business info and leads you to the Backoffice account (browser-based).
You will not have the ability to evaluate the POS app until you’ve included products, settings and main information to your account. This might take a little while, given that it’s not clear in the control panel where to start. The most user-friendly POS apps on the marketplace tend to have a step-by-step guide to assist you start rapidly, whereas SumUp Point of Sale only points you to an introduction video.
You are also encouraged to contact one of their onboarding personnel to help with setup and find out about the software application. If you ‘d rather get on with it by yourself, there’s an assistance chat in Backoffice that can point you to the ideal guides in their (incomplete) POS resource area.
We searched for answers to various inquiries without luck and contacted assistance through the messaging chat. In all cases, we were referred to an email address given that the assistance personnel didn’t understand the answer. This could be a concern when you simply wish to begin quickly, specifically as there are couple of explainers in the Backoffice user interface.
POS features
Feel confident: the Core POS module is a complete POS system by itself. If you work in hospitality or retail, nevertheless, you will most likely require the corresponding add-on modules too. Let’s look at what you’re getting.
Checkout alternatives: This belongs to the Core POS module. The checkout screen in the app shows the product layout, classifications (in different tabs) and a left-hand view of the existing, itemised expense. You’ll require to modify the product screen in the back office– this can not be carried out in the app.
It offers you an option to accept payment over the phone, but you’ll require to manage this through your picked payment processors due to the fact that the till app just provides you the choice to register it as ‘Phone’. The same applies to tapping ‘Other’, ‘Present Card/ Coupon’, ‘Account’ on the payment screen– there is no screen for entering a reference number, so you’ll need to have a system for tracking these yourself.
With an integrated card device, the POS app will work in combination with it for a smooth checkout. If integrated with payments, the POS app gets in touch with the Air card reader and allows you to send payment links or create a QR code for the transaction straight on the screen.
Receipts: The till app lets you send an e-mail receipt after each sale or print a sales receipt through a connected printer. We’ve seen reports from users that the app instantly prints a receipt each time, even when you tap that it’s not needed, so you can’t in fact save money on invoice paper till this bug is repaired.
Stock library: With the Core POS module, you have fundamental product management capabilities. This includes stock levels, low stock notices, supplier lists, bulk item import and a detailed products library.
Each item can be attached to a category and have versions, qualities (added layer of versions), modifiers, tags, SKUs, VAT rates, an image and more. After products are contributed to your account, you can add them to the till interface through the slightly awkward ‘Selling Design’ in the back office.
If you sign up for Advanced Stock, you get more advanced functions like:
Multi-site assistance
Integrated and automated purchase orders
Delivery scheduling
Stock variation reports
Wastage reporting
Stock auditing
Consumers and loyalty: The Core POS module permits you to include clients with contact information to a list, divisible into client groups. If you currently have a spreadsheet of people, they can be submitted to the system to save time.
With the additional consumer commitment module, you can run a points-based loyalty programme through an app. This works in combination with the customer directory.
Hospitality: The Hospitality module offers food-and-drink features like ingredient-tracking, course, menu and cover management with dishes, table strategies with timers, client tabs, split costs and a connection with the kitchen area.