responding to . Sumup Point Of Sale Customer Service Phone Number. supplying small and nano services with a new point-of-sale payments service called POS Lite
SumUp POS is one of the quickest and most convenient ways of improving your service, with the included bonus offer of little in the way of hoops to leap through. The UK-based mobile point of sale (mPOS) concern is already popular with numerous businesses thanks to its other services and products, that include the Air Card Reader and the 3G Card Reader.
The previous lets you use this natty little tech by mating it with your smartphone in order to accept mPOS payments, which is handy throughout the coronavirus crisis. The latter permits you to process payments on the go using mobile network connectivity. Another option however, is this, the point of sale hardware, which can be teamed up with the app to beef up the selling power of your company.
Global payments fintech is responding to the cost-of-living crisis by introducing a new lightweight suite of point-of-sale (POS) options, which it states will develop “an entry-level POS item” for the smallest independent organizations.
The brand-new option, called POS Lite, consists of a 13in splash-proof touchscreen and stand, card reader, and membership to SumUp’s software. Designed for little and nano-sized companies, it will enable merchants to register card and money payments, arrange their item brochure, track revenues and more. It is based upon the fintech’s existing POS Pro system but developed to be more expense efficient; in current months, small companies have been hit the hardest by rising fuel costs, spiralling inflation and higher company rates.
has rather a great deal of appeal as it does not carry a monthly cost. In the UK, where is headquartered, you get the simple choice of one charge per transaction and with any type of card. You get zero monthly costs( opens in new tab) and just a 1.69% transaction cost.
Adding additional weight to the potential of SumApp is the app and POS hardware( opens in new tab) mix that gives you a physical gadget for processing payments, which currently costs �,� 139 and consists of a Stand, Air Card reader and charging station. Sold on its own, the SumUp Air Card( opens in brand-new tab) reader, which enables you to take payments in tandem with your mobile phone expenses �,� 59 and if you desire that with the accompanying cradle then it’s �,� 69.
The 3G card reader( opens in new tab) is currently �,� 99 while the docking station, which lets you print receipts and keep your card reader charged is �,� 169 (though presently �,� 129 for a minimal time deal). All costs omit VAT.
In the US, there’s an equivalent, the SumUp Point of Sale, which says the company is powered by the app. Once again, there are no regular monthly costs and a 2.65% charge per deal.
has constructed the hardware for the POS Lite system entirely in house, making use of feedback from small merchants to make the suite as user friendly as possible. The company says it’s designed for businesses that require to take cashless payments however do not require a totally fledged POS service right now, and it will cost merchants a one-time price of �,� 199.
Offering merchants the tools required to be effective
co-founder Marc-Alexander Christ comments: “SumUp has actually regularly provided innovative innovation, which supports and serves the international little and nano company neighborhood. By broadening our point-of-sale solutions, continues to offer merchants with the tools they require to make a success of their service. Innovation is at our core, and is very happy to support over 4mn merchants worldwide.”
In a declaration, SumUp continues: “Unlike what the marketplace uses today, it’s ready to utilize straight away, features free pre-installed software, and [has] no membership charges.”
has likewise unveiled brand-new functions to POS Pro– its advanced POS product that lets merchants, particularly restaurants and bars, send out several orders to the cooking area at the same time. The new features will be offered in the UK and Ireland, France, Spain and Germany. The London-based business supports more than 3.5 mn merchants in over 30 markets worldwide and is doing its bit to use its success for good: has vowed to contribute 1% of future net profits to ecological causes in the fight against environment modification.
he SumUp POS terminal principle, and certainly the other items in the range, certainly makes a modification from much of the other humdrum portions of hardware out there. There’s a stand, which in effect is a sustainably sourced and neatly styled little bit of kit to hold a tablet.
There’s also the Air Card Reader, which will let you accept significant debit and charge card, including contactless Chip & PIN, Apple Pay and Google Pay. You can likewise use the charging specifying, which ensures your terminal is ready to go at any offered time. In regards to functionality then the SumUp POS focuses on the supporting app, which if you activate the Product Brochure enables you to use it as a point of sale solution.
A POS system (point of sale system) is the hardware utilized to process payments and orders, as well as the software application running on those systems. ‘Point of sale’ refers to the time and place a customer connects with a merchant to buy services or items.
Processing payments, POS systems– such as Point of Sale Lite– normally permit the merchant to take care of administrative tasks, like analysing deal reports and managing their items and rates from one single platform.
” As soon as I changed it on, whatever just worked! We’ve all discovered it very intuitive to use. Thank you for making deals more secure and simpler.” Sumup Point Of Sale Customer Service Phone Number
The Product Brochure lies at the heart of the system as it lets you produce, handle and customize all of the items and classifications in your organization. The functionality therefore consists of whatever needed to itemize your stock, such as descriptions, photos and costs.
Setting up Point of Sale Lite could not be easier. Just follow these simple steps:
Does Sum Up have a POS? Sumup Point Of Sale Customer Service Phone Number
Unbox the device
Connect it to its mains cable
Turn it on utilizing the power button below the logo
Follow the directions to sign into your profile
If you do not have a profile yet, first go to sumup.me using your computer, then log in
Now you have access to all the functions– get started by developing an item catalogue with all your products or access your existing product brochure conserved in your profile
To take card payments, simply add a product to your shopping cart and choose the payment technique “Card Reader”, then follow the instructions
Do I need a card reader to accept card payments with Point of Sale Lite?
Yes, you do require a SumUp card reader to accept card payments together with Point of Sale Lite.
Currently, Point of Sale Lite is compatible with the SumUp Air card reader. If you do not have an Air card reader yet, you can get it here. If you already have an Air card reader, you can purchase the standalone Point of Sale Lite tablet here.
Can I connect Point of Sale Lite to my existing profile?
Yes, if you currently have a profile, simply log in with your qualifications when turning on your POS Lite.
When logged in, you have instant access to your profile, your individual item brochure, your sales history and the Business Account.
Point of Sale Lite works with receipt printers from Star Micronics and Epson that have the ability to communicate over USB, Bluetooth or Wi-Fi. Please note that the Solo Printer can currently not be utilized with Point of Sale Lite.
Before you subscribe, you can sign up for a 30-day totally free trial on the Goodtill site. You’ll require to do this online and not through the app. The sign-up is basic and pretty fast– it’s primarily about selecting a username and password and supplying standard contact information.
Your account is created right away, after which requests more comprehensive business details and leads you to the Backoffice account (browser-based).
You won’t have the ability to evaluate the POS app up until you’ve included products, settings and main info to your account. This could take a bit, since it’s not clear in the control panel where to start. The most user-friendly POS apps on the marketplace tend to have a step-by-step guide to assist you get going rapidly, whereas SumUp Point of Sale just points you to an intro video.
You are also motivated to connect with one of their onboarding personnel to aid with setup and learn about the software application. If you ‘d rather get on with it by yourself, there’s an assistance chat in Backoffice that can point you to the right guides in their (insufficient) POS resource area.
We searched for answers to various questions without luck and connected with assistance through the messaging chat. In all cases, we were described an email address because the support personnel didn’t know the answer. This could be a concern when you just wish to get going quickly, especially as there are few explainers in the Backoffice interface.
POS functions
Rest assured: the Core POS module is a total POS system on its own. If you work in hospitality or retail, however, you will most likely need the matching add-on modules too. Let’s take a look at what you’re getting.
Checkout options: This belongs to the Core POS module. The checkout screen in the app reveals the product layout, categories (in different tabs) and a left-hand view of the current, itemised bill. You’ll need to modify the item screen in the back workplace– this can not be carried out in the app.
It offers you a choice to accept payment over the phone, however you’ll need to handle this through your picked payment processors because the till app just offers you the alternative to register it as ‘Phone’. The exact same applies to tapping ‘Other’, ‘Gift Card/ Coupon’, ‘Account’ on the payment screen– there is no screen for getting in a recommendation number, so you’ll need to have a system for tracking these yourself.
With an integrated card machine, the POS app will work in conjunction with it for a smooth checkout. If integrated with payments, the POS app connects with the Air card reader and enables you to send out payment links or produce a QR code for the transaction directly on the screen.
Invoices: The till app lets you send out an e-mail invoice after each sale or print a sales receipt through a connected printer. We’ve seen reports from users that the app instantly prints an invoice every time, even when you tap that it’s not needed, so you can’t in fact minimize receipt paper up until this bug is fixed.
Inventory library: With the Core POS module, you have standard product management abilities. This includes stock levels, low stock notices, supplier lists, bulk product import and a comprehensive products library.
Each item can be connected to a classification and have variations, attributes (included layer of versions), modifiers, tags, SKUs, VAT rates, an image and more. After products are added to your account, you can add them to the till interface through the a little awkward ‘Selling Layouts’ in the back office.
If you subscribe to Advanced Stock, you get advanced functions like:
Multi-site support
Integrated and automated order
Delivery scheduling
Stock difference reports
Wastage reporting
Stock auditing
Consumers and commitment: The Core POS module allows you to add consumers with contact information to a list, divisible into consumer groups. If you already have a spreadsheet of people, they can be submitted to the system to save time.
With the additional customer commitment module, you can run a points-based commitment program through an app. This operates in conjunction with the consumer directory.
Hospitality: The Hospitality module offers food-and-drink features like ingredient-tracking, cover, menu and course management with recipes, table plans with timers, customer tabs, split costs and a connection with the kitchen area.